Effective Date: October 14, 2024

Introduction

At Twelve Objects, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from our online store. We comply with the California Consumer Privacy Act (CCPA) and other relevant laws and regulations.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect various types of information to provide you with a better shopping experience, including:

- Personal Information: Includes identifiers such as your name, email address, billing address, shipping address, phone number, and payment details.
- Non-Personal Information: Includes data such as IP address, browser type, and browsing patterns on our website, collected through cookies and similar technologies.
- Order Information: Information related to your purchases, such as the products you order, the payment method you use, and any additional communications regarding your order.
- Cookies: We use cookies and similar technologies to enhance your experience on our site. Cookies are small files stored on your device that help us remember your preferences and improve our services.

How We Use Your Information

We use the information we collect for various purposes, including:

- Process your orders, including payments and shipping.
- Communicate with you regarding your purchases, requests, or concerns.
- Improve our website, products, and customer service.
- Provide personalized experiences, offers, and promotions.
-Analyze website usage and trends.
- To send promotional materials and newsletters (you can opt-out at any time).
- Comply with legal obligations or protect the safety and security of our users and website.

Third-Party Sharing

We do not sell your personal information. However, we may share your information with trusted third parties for business purposes, such as:

- Service Providers: Payment processors, shipping companies, and marketing services.
- Legal Compliance: If required by law or necessary to protect our legal rights.

Your Rights Under the California Consumer Privacy Act (CCPA)

If you are a California resident, you have the following rights under the CCPA:

- Right to Know: You can request details on the personal information we have collected, used, or shared about you in the past 12 months.
- Right to Delete: You can request the deletion of your personal information, subject to certain legal exceptions.
- Right to Opt-Out: You can request that we do not sell your personal information (although we do not sell personal data).
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise any of these rights, please contact us at cs@twelveobjects.com.

Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no system is entirely foolproof, and we cannot guarantee complete security of your data.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience and improve our website. You can control cookie settings through your browser and opt-out of tracking by disabling cookies.

Age Restrictions

Our services are not intended for individuals under the age of 18. If you are under 18, please do not provide any personal information to us. If we learn that we have collected personal information from a minor without verification of parental consent, we will take steps to delete such information.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed of any updates.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise any of your rights under the CCPA, please contact us at:

Twelve Objects
Email: cs@twelveobjects.com

This Privacy Policy complies with relevant California and U.S. regulations as of October 14, 2024.